Information Collected The information collected to process your order is as follows: Name, mailing address, and email.
Information collected to process your online payments (PayPal: credit cards, bank drafts, or e-checks) are handled and processed through PayPal exclusively. Lisete Alves' Store never receives your financial information.
Payment Options All payments are accepted using PayPal (via credit cards, bank drafts, or echeck).
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Shipping Lisete Alves' art pieces are shipped within three (3) business days of receipt of order and payment. All orders are shipped via Global Priority Mail services with conformation. Shipping charges are as follows:
Domestic (Portugal) : Free shipping.
Europe Global Priority Mail: € 5.00 for the first item, and € 2.00 for each additional item.
Overseas Global Priority Mail: € 9.00 for the first item, and € 3.00 for each additional item.
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Refunds & Returns My goal is to offer you the best product and service possible, and this includes a great customer service. In the event merchandise needs to be exchanged or returned, please contact send e-mail to lisetealves@lisetealves.com (within 7 days of merchandise receipt) and I will make every attempt to make it right. Whether that be a refund, return, or exchange. I want you to be happy with your Lisete Alves' piece of jewellery!
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